Dear Susana

I wanted to write a personal note to thank you and to let you know that the service you offer and the quality of your items far surpassed my expectations. 

I so appreciated your personal attention when I emailed you after I placed my order because I forgot to send you the name I wanted placed on the basket .  You were not only quick to respond but also picked up on the fact I also neglected to order the basket and forgot to change the shipping address. 

The basket is beautiful and the items I chose placed so professionally !!!!

The recipient is an important business associate and it made such a nice impression ; the thank you note read....." Maria. thank you for such a beautiful gift , the onesies  are the softest  I have ever felt and the basket is definitely a keeper !" 

Thank you so much for making such an important occasion ever so special !!

Best regards 

Maria